Internet Purgatory Solutions

I’m beginning to feel jinxed as I struggle technologically to blog.  First I had my problems just learning the ropes, then I started jumping unannounced and uninvited into people’s spam boxes.  That all came to a head when WordPress shut me down for pasting in a spam comment with the little gravitar.  NOW I’m voraciously eating up internet gigabytes like there’s no tomorrow, and maybe I’ve sailed to the end of the world, and fallen off the internet safety web.

reasontostand.org

So I thought you might want to know what happened today.  V likes to keep me happy, so instead of making me wait until Nov. 24 when Wildblue fills my gigabyte food bowl again, he bought me 2 gigabytes of service.  We answered emails and comments together for a half hour, and he checked the gigabyte meter.  Amazingly we had used 1 gigabyte.  We hadn’t downloaded anything.  We hadn’t pulled up any pictures, visited any of your websites, nothing.  So we went to his office, and I quickly published the post I worked on last night from 12:00 – 2:40 a.m.  Gigabytes are free and unlimited from 12:00 a.m. to 5:00 a.m. local time.  Then I answered emails in the evening for about 45 minutes.  Poof, the other gigabyte disappeared into my ravenous cybertummy.  At that point I got messages like, “Your email has not been sent.”

So V called Wildblue, and insisted that a few emails do not create even megabytes of information, let alone gigabytes.  Even photos can be done in megabytes, and I avoided photos.  I sent my Foothill Magazine friend a link to my post instead of sending photos.  The technical support person agreed with V, and credited our account for the 2 gigabytes, and gave us unlimited gigabytes that should go into effect by TOMORROW NIGHT until they figure out our problem.

Meanwhile, I waited until midnight to start writing my posts for the rest of the week, and It took until about 12:20 for even Wildblue’s normal unlimited gigabytes to kick in.  I couldn’t get on even with the modem directly connected to my computer.  V pressed some magic buttons, and after about 20 minutes he was able to pull up my screen.

To Wildblue’s credit, they are trying to help us.  Thank y’all for being so patient and visiting me when I haven’t been able to visit you back for about the last week or more.

Author: Marsha

Hi, I'm Marsha Ingrao, author, blogger and retired teacher/consultant. Read more about me here. http://wp.me/P7tP3I-2

9 thoughts on “Internet Purgatory Solutions”

    1. Me too! Meanwhile I’m using free wifi at a conference I am attending in Seattle. I don’t want to pay the high fees in the hotel, and I haven’t had any time at night anyway. So I hope it works when I get home!!!

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    1. When we bought the extra two gigs, V timed me, we kept track of what we did, then checked the usage online. We know from uploading pictures and articles on email how much they are – IF you upload! A whole word document with no pictures is only a few kilobytes, so there was NO WAY that just checking emails and writing responses like the one I am writing now took gigabytes of data! He called them on it, and they agreed.

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  1. I’m so glad that I got my air card several years ago because I’m unlimited and grandfathered in. Needless to say I won’t change my plan. Although lately I have full bars and it is slow as molasses. It’s 3G, now they have 4G. I sometime wonder if they are trying to put the squeeze on the 3G customers to force them to switch to 4G and give up the unlimited status.

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    1. Those cards work great, but not in the foothills!!! I got one thinking that it would solve my problems, and it was slower than my slow service. Sounds like you have similar problems! OOOh I hope I don’t have to give up my unlimited status on my cell phone! I’d never make it!!! Thanks for the great comment!!! 🙂

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  2. How frustrating! I am very challenged by the technology required for blogging. I make do with the skills I have, and I have learned how to integrate photos because the visual is such a big part of my blog, but it is like sweating blood, and heaven help me if I need to troubleshoot. Best of luck, Marsha!

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